GTC Customer Service & Contact
GTC offers live chat and email support for account, platform and trading questions.
Open GTC Account →GTC offers live chat and email support for account, platform and trading questions; current contact details are published in your GTC client area.
Ways to contact GTC — and when to use each
| Channel | Best for | When |
|---|---|---|
| Live chat | Quick account and platform questions | During trading days |
| Email support | Detailed queries (KYC, withdrawals, documentation) | Any time; replies during business hours |
Current contact details and live chat are published in your GTC client area.
GTC deposit & withdrawal methods and times
| Method | Deposit | Typical withdrawal time |
|---|---|---|
| Visa / Mastercard | Instant | Often within ~1 hour |
| Skrill | Instant | Often within ~1 hour |
| Neteller | Instant | Often within ~1 hour |
| Bank wire transfer | 1–3 business days | Up to ~7 business days |
GTC charges no deposit or withdrawal fee, though payment providers may apply their own. Withdrawals up to your deposited amount return via the original method; profit above that is paid by bank transfer. Times are indicative and can vary.
Frequently asked questions
How can I contact GTC support?
Via live chat or email — see your GTC client area for current contact details.